Terms of Service

Last updated: 17th June 2024

By using Womby's services, you agree to these terms. Please read them carefully.

Service Description

Womby provides AI-powered analysis of financial complaints based on historical AFCA determinations.

AFCA Published Decisions

Womby's analysis is based on publicly available AFCA determinations, which can be accessed through AFCA's published decisions database at AFCA's Published Decisions.

These determinations are published by AFCA in accordance with their mandate for transparency and public education. Our AI system processes these public documents to provide insights and guidance, but we are not affiliated with or endorsed by AFCA.

While we strive to provide accurate analysis based on historical determinations, each case is unique and past outcomes do not guarantee future results. Users should consider our insights as informational guidance rather than legal advice.

All AFCA determinations used in our analysis remain the intellectual property of AFCA. We respect AFCA's role as Australia's independent financial complaints authority and aim to complement their mission of making financial dispute resolution more accessible to all Australians.

User Responsibilities

You agree to:

Provide accurate information
Use the service for legitimate purposes
Not attempt to manipulate or abuse the system
Maintain the confidentiality of your account

Intellectual Property

All content, features, and functionality of Womby are owned by us and protected by copyright and other intellectual property laws.

Privacy & Data

We collect and process your data in accordance with our Privacy Policy. By using our service, you consent to such processing.

Limitation of Liability

Womby is not liable for any damages arising from your use of our service. Our liability is limited to the maximum extent permitted by law.

Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.

Termination

We reserve the right to terminate or suspend access to our service immediately, without prior notice, for any reason.

Governing Law

These terms are governed by Australian law. Any disputes shall be subject to the exclusive jurisdiction of Australian courts.