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Step 1 of 2 • Basic Information

Banking Issue

Issues with accounts, cards, loans, payments or banking services

Insurance Issue

Problems with claims, policies, premiums or customer service

Superannuation Issue

Problems with super funds, contributions, withdrawals or advice

Trading Issue

Issues with trading brokers, platforms or investment services

Unsure if I should complain

I need guidance on whether my issue warrants a complaint

Ready to make a complaint

I want to submit a formal complaint now

I've already complained

I want to understand my options and next steps

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